Seal the envelope and imagine the look of delight when they open it.
A heartfelt greeting expressed in a concrete way.
What a wonderful gift.
Then….there is always the surprise arrival to join the celebration right there, in person – you made the effort to travel.
I like this effect both for a person I value and also for the customers of a company I cherish and lead.
Both are about supremely important relationships.
Permanent link to this post