Archives for 2021

Teaching customer service in schools!

Once someone becomes a natural, fluent, fluid and interpretive customer service-oriented person – empathy, folks – they are likely to design, build, create or make thoroughly easy-to-use and delightful things and services.

Yes, it does need teaching because it’s one great step towards compassion, communication and all good things.

Always towards a better world.

Somewhere to go.

A new book, old in fact but new to me.

A fast and firm friend.

A recipe for enjoyment.

A lifelong possibility.

The republic seems to be in a state of turmoil, so we have to make sure the result is just…better.

Send it by peas and carrots.

If this new delivery service catches on we will find it most appetizing.

Seems to be efficient, environmentally desirable.

A tasty investment for venture capitalists.

We suggest a small token part of your portfolio could be risked in this direction.

Swift and sure in the mist by the shore.

I knew the path.

It touched the sand-licking waves at the edge of the rocks, but never faltered by sharing the sea-level altitude.

An old empty house had a stone terrace at the same level.

Being by the sea had never been so true.

We are known by the breeze.

Somewhere, there’s a place for coffee.

There was always the down-the-street cafe.

Then came Upperbucks which popularized bad coffee for the gullible.

In the end, whenever that was, Giorgio’s Cafe Sublime was a place that lived up to its name.

It made no claim to have imitated (that badly!?) the average Italian cafe in Italy.