The first day. There are always some bright, encouraging things to do, say or intone that make you seem valuable.

They’ll find out later how special you are.

Just offer more than required and offer when not even asked.

Mistakes? Normal. Questions – even better – they love explaining, teaching, helping!

This nugget of a micro-manual can be used in passing-cloud meetings as much as a new seat on the board, or the first day at the gleaming new (or not so gleaming) job.

And it’s so easy!